Refunds are issued only where the fault is ours — a manufacturing defect, damage in transit, or the wrong item or size sent. We do not refund change of mind, incorrect size chosen against our published size guide, or wear-and-tear.
Faulty or incorrect items: contact us within 14 days of delivery at worshipwardrobeapparel@gmail.com with your order number and clear photographs. Approved claims are replaced where stock allows, or refunded to the original payment method within 10 business days.
Exchanges: where stock allows, we will exchange for a different size within 14 days of delivery, provided the item is unworn, unwashed and in its original packaging. Return shipping for exchanges is at your cost.
Sale, clearance and made-to-order pieces are not eligible for exchange unless faulty.